Practical information

Everything you need to know for your first appointment: where we are, when to reach us, what it costs and what to bring.

Address and directions

To be completed. Parking, bicycle parking, public transport and accessibility to follow.

Opening hours

By appointment between 8 am and 8 pm.
Reachable by phone from 9 am to 7 pm.

Booking an appointment

• Physiotherapy: online through our calendar or by phone (option 1).
• Midwife: by phone (option 2).
• Stress and burnout coaching: by phone (option 3).

Call 02/269.43.95 and choose the right discipline in the phone menu. For administrative questions, choose option 4.

Fees and reimbursement (2026)

Physiotherapy

Physiotherapy treatments are provided by self-employed physiotherapists who are not contracted with the national health insurance (deconventioned). These are the current fees:

First session	€ 49.00
Follow-up session	€ 41.00
Home visit (supplement)	€ 5.00
File fee Fa, Fb, E (for a serious condition file)	€ 45.00
Saturday	+ 50%
Sunday	+ 100%

Are you entitled to increased reimbursement (verhoogde tegemoetkoming / intervention majorée)? Then we apply the official contracted rates. Depending on your situation, direct billing (the third-party payer scheme) may also apply: you then only pay your personal share and the rest is settled directly with your health insurance fund.

Whether direct billing applies depends on your status, the type of treatment and the conditions in force. The amount you pay yourself can only be determined correctly based on your file, the type of service and your right to reimbursement. If in doubt, please contact your health insurance fund.

Midwife

Midwife care is provided by a self-employed midwife who is contracted with the national health insurance and charges the official RIZIV/INAMI rates. Thanks to direct billing, the costs of antenatal and postnatal care are usually paid directly by your health insurance fund. Care runs from planning a baby until your baby turns one.

Introductory meeting: file fee for the administrative start and your personal file	€ 50.00
Home visit: travel costs depending on where you live	€ 5, € 10 or € 15
Preconception consultation (fully paid by the patient, not reimbursed)	€ 50.00

What to bring to your first appointment

Always bring

• your identity card (eID);
• your prescription for physiotherapy.

Useful to bring

• an up-to-date list of your medication (name, dose and frequency);
• the report of any recent imaging (X-ray, ultrasound, MRI) with its conclusion;
• a surgical report or discharge letter after recent surgery;
• a short specialist report with a diagnosis, if it clarifies your complaint (full medical files are not needed);
• information about any physiotherapy you have already had this calendar year: number of sessions, date of the last session and where you were treated.

Wear comfortable clothing you can move freely in, such as a T-shirt and shorts.

Cancellation policy

You can cancel or reschedule an appointment free of charge up to 24 hours before your session starts. If you cancel later or do not show up, the full session will be charged.

You can cancel or reschedule by phone, by e-mail or via the cancellation link in your confirmation e-mail. In an unforeseen emergency, such as sudden illness, please let us know as soon as possible. We will then consider an exception case by case.

Insurance and prescription

A prescription remains valid for 2 months to start treatment. It also expires after more than 2 months without a follow-up appointment.

To be completed. Further information about insurance and prescriptions to follow.